Cookies & consent
How we use cookies on our website, and how to change your choices at any time.
Only strictly necessary cookies run automatically. Analytics, advertising and other cookies only run if you allow them. Google Analytics receives a code in place of each page's address; Google Ads receives the real address. On our pages about specific injuries, conditions or treatments, and our client case stories, Meta and TikTok may receive only a coded reference, not the page address.
Last updated: 11 November 2026
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1About this policy
This policy explains how NJS Law uses cookies and similar technologies on njslaw.co.uk. It applies to this website only — our other websites have their own cookie policies and settings.
NJS Law Limited (SRA number 8006550) is the data controller for information collected through cookies on this website.
2What cookies are
Cookies are small text files placed on your device when you visit a website. Similar technologies include pixels, tags and local storage.
- First-party cookies are set by us; third-party cookies are set by other organisations, such as Google or Meta.
- Session cookies are deleted when you close your browser; persistent cookies stay until they expire or you delete them.
Where cookies can identify you, the information they collect is personal data, and our privacy policy also applies.
3Your consent
Only strictly necessary cookies run automatically. All other cookies only run if you allow them through our cookie banner.
You can change your mind at any time using Cookie settings at the bottom of every page. Rejecting non-essential cookies will not stop you using our website, sending us an enquiry, using our chat or calling us.
If you switch a category off, we delete the cookies its tools set on our website and reload the page, so those tools stop running. Information they received before you switched off is not deleted by this.
Sending us an enquiry, here, in a form on Facebook, Instagram or TikTok, or on Typeform, does not mean you have agreed to cookies.
4The cookies we use
5Cookie declaration
The tables below list the cookies and similar storage this website uses, from what each provider documents. A scan of the live site will confirm them.
Strictly necessary
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| njs-consent | NJS Law (this website) | Remembers your cookie choices, the date you made them and the version of this policy you saw. | 6 months, or until you change your choice |
Functional
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| __cf_bm | Pipedrive OÜ | Cloudflare bot protection for Pipedrive's chat. | 1 hour |
Statistics and analytics
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| njs-enquiry | NJS Law (this website) | A random code set when you send an enquiry, so our thank-you page counts that enquiry once in Google Analytics; the thank-you page deletes it straight away. | When the thank-you page opens, or when you close the tab |
| _ga | Google Ireland Ltd | Google Analytics: tells visits apart. | 2 years |
| _ga_* | Google Ireland Ltd | Google Analytics: keeps the state of a visit. | 2 years |
Marketing and advertising
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| njs-first-touch | NJS Law (this website) | Keeps the advert or campaign that brought you to the site (UTM tags and ad click ids) while you browse, so it can go with your enquiry and Google Ads can count the enquiry against that advert. On our pages about specific injuries, conditions or treatments, and our client case stories, it keeps only Google's ad click reference, the website you came from and the page's code, not its address. | When you close the tab |
| njs-ch | NJS Law (this website) | Remembers that you came to the site from an advert (it holds only the word "paid", no click id), so the pages you visit next show the phone number for that advert. | When you close the tab |
| njs-enquiry | NJS Law (this website) | A random code set when you send an enquiry, so our thank-you page reports that enquiry once to the advertising services above and they can ignore a repeat; the thank-you page deletes it straight away. | When the thank-you page opens, or when you close the tab |
| _gcl_au | Google Ireland Ltd | Google Ads: links an enquiry to the advert that brought you. | 90 days |
| IDE, test_cookie | Google Ireland Ltd | Google advertising (doubleclick.net): measures and personalises adverts. | up to 13 months |
| _fbp | Meta Platforms Ireland Ltd | Meta: measures adverts on Facebook and Instagram. | 90 days |
| _fbc | Meta Platforms Ireland Ltd | Meta: keeps the advert click that brought you. | 90 days |
| _ttp | TikTok Technology Ltd | TikTok: measures adverts on TikTok. | 13 months |
| _tt_enable_cookie | TikTok Technology Ltd | TikTok: records that its cookies may be used. | 13 months |
6Third parties
Some cookies are set by third parties. Each has its own privacy policy:
- Pipedrive OÜ: Pipedrive LeadBooster chat.
- Google Ireland Ltd: Google Analytics 4, Google Ads conversion tracking and remarketing.
- Meta Platforms Ireland Ltd: Meta pixel.
- TikTok Technology Ltd: TikTok pixel.
- Solicitors Regulation Authority (served by Yoshki): SRA digital badge.
- Trustpilot A/S: Trustpilot review widget (TrustBox).
Some of these providers process data outside the UK. The safeguards in place are explained in our privacy policy.
7Sensitive pages
On every page of this website, the page address and title we send to Google Analytics are replaced by a code (for example "Page k3x9qa"), and the page you came from is cut down to its website's name. The code tells us which of our pages was visited; it does not name the page or say what it is about. Our Google Ads tag is sent the same code, but it also sends Google the page's real address and title, and it cannot be set up to hide them (we tested this on 11 November 2026). If you allow marketing cookies, our Google Ads tag runs on all our pages, including our pages about specific injuries, conditions or treatments, and our client case stories. The Meta and TikTok tags cannot be set up to hide the page address either, so on those pages they do not run. Instead, if you allow marketing cookies, our own server may tell Meta and TikTok about the visit using only the page's coded reference, which does not identify the page or what it is about, and not the page's address or title. There, Google Analytics runs only if you allow analytics cookies, receives only the code, and is told not to use the visit for advertising. If you allow marketing cookies, a visit to any of our pages, these included, may be used to show you our adverts on Google, Facebook, Instagram and TikTok, but we do not split the audiences or enquiry counts we give advertising providers by type of injury. When you leave one of those pages, the next page is told only our website's name. If you came to one of those pages from one of our Google adverts and you allow marketing cookies, we keep the advert's click reference in your browser while you look around (with the page's code and the website you came from, not the page's address). If you then send us an enquiry, only the click reference is added to the address of our thank-you page, where our advertising tags run if you allow marketing cookies, so that Google Ads can count an enquiry from that advert. We do not send Google, Meta or TikTok what you tell us about your injury or what happened.
8Managing cookies in your browser
You can also block or delete cookies in your browser settings. If you block all cookies, some parts of our website may not work properly. Our website does not currently respond to "Do Not Track" signals.
9Changes to this policy
We may update this policy when the cookies we use, the law or regulatory guidance change. If we make significant changes, we will ask you to confirm your cookie choices again.
10Contact us
If you have any questions about how we use cookies, contact us using the details in our privacy notice.
You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Questions about cookies?
Get in touch and our team will help.
Injured and not sure where to start?
Send us your details and our team will be in touch. Free, no obligation, No Win No Fee.
No Win No Fee: The law limits our success fee to 25% of the compensation for pain, suffering and loss of amenity and for past financial losses, after any state benefits are repaid. Compensation for future losses is not counted. If you win, our success fee is deducted from your compensation. It is a percentage of our basic charges, and the law limits it as set out above. Any After the Event insurance premium is payable only if you win, and is never charged upfront. Your letter of engagement sets out exactly what you will pay for your type of claim, and we explain it before you sign. If you lose, you pay us nothing. This applies as long as you keep to your responsibilities under the agreement. You may have to pay costs if you end your claim early, fail to beat an offer the other side made, or a court finds your claim dishonest or exaggerated; where we have arranged After the Event insurance, it covers some of these costs if you keep to the policy's terms. See exactly what you pay.
Start your claim
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When you send this form, your details go to our enquiry system: Zapier passes them on to Pipedrive, the system we use to handle enquiries. The form itself sets no cookie. Our chat is Pipedrive's: it loads from Pipedrive only when you open it (or if you allow functional cookies), and Pipedrive then sets a cookie to protect against spam: see our cookies policy. We use your details to deal with your enquiry and, unless you tick the box above, to send you occasional news and reminders by email or text: see our privacy notice.