Client reviews

NJS Law Reviews & Client Testimonials

In short

NJS Law is rated 4.8/5 on Trustpilot and 4.7/5 on Google, from 1,667 reviews on Trustpilot and Google together. Clients most often praise our clear communication, specialist expertise and how well we keep them informed. NJS Law is regulated by the SRA (No. 8006550).

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4.8

Trustpilot

4.7

Google

1,667 reviews, Trustpilot and GoogleEngland & Wales

About these reviews. We invite every client to review us on Trustpilot when their claim ends, whatever the outcome. We don't pay for reviews or offer anything for them. Every review, good or bad, is on Trustpilot. The rating is updated daily from Trustpilot. Ratings verified with NJS Law on 9 November 2026.

Five-star reviews

Real feedback from real clients

Our clients' reviews are on Trustpilot. Read every review on Trustpilot (opens in a new tab).

Video testimonials

Hear it from our clients

Accident at work client interviewWatch on YouTube

Road traffic accident client interviewWatch on YouTube

What reviews say

Why clients choose NJS Law

Clear, consistent communication

Kept informed at every stage, in plain English — the point reviews mention most.

Specialist expertise

Personal injury, road traffic and medical negligence claims handled by experienced specialists.

Responsive service

Clients regularly note how quickly we respond to their questions.

No Win No Fee

Costs explained clearly from the outset. How it works

No Win No Fee: The law limits our success fee to 25% of the compensation for pain, suffering and loss of amenity and for past financial losses, after any state benefits are repaid. Compensation for future losses is not counted. If you win, our success fee is deducted from your compensation. It is a percentage of our basic charges, and the law limits it as set out above. Any After the Event insurance premium is payable only if you win, and is never charged upfront. Your letter of engagement sets out exactly what you will pay for your type of claim, and we explain it before you sign. If you lose, you pay us nothing. This applies as long as you keep to your responsibilities under the agreement. You may have to pay costs if you end your claim early, fail to beat an offer the other side made, or a court finds your claim dishonest or exaggerated; where we have arranged After the Event insurance, it covers some of these costs if you keep to the policy's terms. See exactly what you pay.

A proven track record

See the outcomes behind the reviews on our Claims We Won page.

A regulated solicitors' firm

Authorised and regulated by the SRA (No. 8006550).

Named in reviews

Meet the team our clients mention

Clients name members of our team in their reviews on Trustpilot and Google.

Nichola JohnsonSerious Injury Solicitor

Hayley YatesSerious Injury Solicitor

Angela CrossPersonal Injury Solicitor

Barry RadfordMedical Negligence Solicitor

Richard ShillcockMedical Negligence Solicitor

Charlotte CrawshawMedical Negligence Litigator

Hannah MenziesSerious Injury Litigator

Rachel HughesRTA Litigator

David SeniorRTA Litigator

Stephen HeeleyRTA Litigator

Wendy TomkinsonRTA Litigator

Joanne ScrivensEL/PL Litigation Executive

Reviews: frequently asked questions

Are NJS Law any good?

Yes — NJS Law is rated 4.8/5 on Trustpilot and 4.7/5 on Google, from 1,667 reviews on the two sites together (figures verified with NJS Law on 9 November 2026). Clients most often praise our communication, expertise, and how well we keep them informed.

Are NJS Law trustworthy?

Yes. NJS Law is a solicitors' firm authorised and regulated by the Solicitors Regulation Authority (SRA No. 8006550).

Are the reviews on this page genuine?

Our reviews are collected and published by Trustpilot and Google. We can't edit or remove them.

Where do your reviews come from?

From our clients, who post them on Trustpilot and on Google.

How do I know if a review is verified?

Trustpilot labels reviews it has verified. You can see the label next to each review on Trustpilot.

Can I leave a review?

Yes. You can review us on Trustpilot or on Google.

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Call us 0333 057 7075

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