
If you’ve been injured in a public place because of unsafe conditions, negligence, or lack of proper maintenance, our public liability solicitors help you to claim receive compensation for your injuries on a No Win No Fee basis.
No Win No Fee: The law limits our success fee to 25% of the compensation for pain, suffering and loss of amenity and for past financial losses, after any state benefits are repaid. Compensation for future losses is not counted. If you win, our success fee is deducted from your compensation. It is a percentage of our basic charges, and the law limits it as set out above. Any After the Event insurance premium is payable only if you win, and is never charged upfront. Your letter of engagement sets out exactly what you will pay for your type of claim, and we explain it before you sign. If you lose, you pay us nothing. This applies as long as you keep to your responsibilities under the agreement. You may have to pay costs if you end your claim early, fail to beat an offer the other side made, or a court finds your claim dishonest or exaggerated; where we have arranged After the Event insurance, it covers some of these costs if you keep to the policy's terms. See exactly what you pay.
At NJS Law, our specialist Public Liability Solicitors have more than 200 years of combined legal experience successfully handling personal injury claims, ensuring our clients receive the justice and compensation they deserve.
Whether your accident happened on the high street, local park or any other public space, our dedicated team of public liability lawyers is here to guide you through the claims process with clear advice and unwavering support.
Check If You're Eligible With
Our Public Liability Solicitors
Discover today if you’re eligible to make a claim. Tell us what happened using the enquiry form on this page.
Types of Public Liability Claims Our Solicitors Handle
Our public liability solicitors act in a wide range of claims for accidents in public places. If you’re unsure whether your accident qualifies, you can check what is a public liability claim to better understand your rights. We regularly handle cases involving:
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Trips and Falls on uneven pavements, loose tiles, or broken steps
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Accidents Caused by Poor Lighting, tree roots, or potholes
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Injuries in Parks or Playgrounds (e.g. faulty equipment, unsafe surfaces)
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Falling from Raised Walkways, ramps, or platforms with inadequate safety features
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Glass Injuries from shattered or uncollected broken glass in public areas
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Falls Due to Defective Handrails or Stairs in public buildings
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Accidents Caused by Uncleaned Spills in shops, shopping centres or community areas
If your injury was caused by poor maintenance, lack of warning signs, or failure to comply with health and safety regulations, we’ll work to build a strong claim on your behalf.
Who Is Eligible to Make a Public Liability Claim?
You may be eligible to make a public liability claim if:
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Your accident occurred in a public space such as a pavement, park…
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It happened in the last three years
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The injury was caused by someone else’s negligence or failure to maintain safe conditions
Not sure who was at fault? If you’re unsure who was responsible for your accident, it may help to read Who Is Liable For Slip, Trip, Or Fall Injuries, which explains how fault is assessed in these cases.
Our solicitors assess every case with care — and there’s no obligation to continue.
We’ll confirm your eligibility and give you the confidence to move forward with your claim.

How Compensation Is Calculated in a Public Liability Claim

Public liability compensation is assessed individually, based on your unique circumstances. At NJS Law, our solicitors consider every detail of your injury and its impact, across differenttypes of personal injury, including:
- Severity and long-term effects of your injury (including serious and life-changing injuries)
- Past and future loss of earnings
- Medical expenses and rehabilitation costs
- Pain, suffering, and reduced quality of life
- Care and assistance, including family support
- Travel expenses and home adaptations
We build your case with evidence to maximise your compensation.
The Public Liability Claims Process Explained
Our solicitors make the public liability claims process clear and stress-free.
We start with a free consultation, where we review your case and explain your rights.
Next, we gather evidence such as medical reports, accident records, and witness statements to support your claim. Once the case is ready, our solicitors submit the claim and negotiate directly with insurers or employers.
Finally, we secure your compensation and ensure it reaches you as quickly as possible. From start to finish, you’ll be guided at every step – and you can also read our Public Liability Claim Guideto understand the process in more detail.
Public liability claims form part of a wider area of personal injury law, which covers many different types of accidents and injuries. If your circumstances fall outside this category, or you’d like a broader overview, see Learn more about Personal Injury Claims and how Public Liability Claims fit in.

Stay informed with practical advice and in-depth guides on public liability claims. From understanding liability for slips, trips, and falls in public places to learning how compensation is calculated,our resources are designed to give you clarity and confidence.
Browse the latest articles to see how real cases are handled,what factors affect compensation, and how our solicitors approach public accident claims. These insights can help you understand your rights and what to expect when making a claim.
Why Choose NJS Law as Your Public Liability Solicitors
Being injured in a public place can feel overwhelming, especially if you’re unsure of your rights or worried about the impact on your daily life. Our solicitors provide clear, honest advice and manage every aspect of your claim, so you can focus on recovery. We gather the evidence, value your claim and negotiate with the insurer.
- Clear, jargon-free legal advice
- Full support from claim to compensation
- Our team has more than 200 years of combined legal experience, and we act only for people who have been injured.
- National service across England & Wales

Experienced
- More than 200 years of combined legal experience, delivering tailored and reliable personal injury support
What our clients say
- Rated 4.8/5 on Trustpilot from 874 reviews.
At NJS Law, our solicitors are trusted professionals with a client-first approach.
Our friendly team has more than 200 years of combined legal experience in public liability injury law. We understand how difficult this time can be — and we’re committed to standing by your side throughout the entire process.
Get in touch today and take the first step toward securing the compensation the law allows for your injury and losses.
Thinking about a claim? Read about Personal injury claims and how No Win No Fee works, or send us your enquiry.
Articles: Public Liability Claims
- Public Liability Claims: Everything You Need to Know
- £8,000 Awarded After Client Falls Into Concealed Hazard on Public Property
- Public Liability Claim: £8,500 Awarded After Child Injured on Faulty Park Equipment
- £10,355 Compensation After Client Injured by Damaged Manhole Cover
Figures are compensation before any deductions.