Getting started
What kind of claims does NJS Law deal with?
We specialise in personal injury (slips, trips, falls and public liability), accidents at work, road traffic accidents (car, motorcycle, cycling, passenger and pedestrian), serious injury (brain, spinal cord and amputation cases), medical negligence (misdiagnosis, surgical errors, birth injuries) and dental negligence.
Do I need a local law firm to make a claim?
No. NJS Law represents clients across the whole of England and Wales. Most claims are handled by phone, email or video call, and documents are shared securely online. What matters most is choosing the right solicitor for your case, not the nearest one.
Can I speak to someone before deciding to claim?
Yes. Your first conversation is free and there's no obligation. We'll explain how the law applies to you and tell you honestly whether we can help.
How do I start a claim?
Use the Start my claim form on this page. We'll arrange a free consultation and let you know if you have a claim.
Costs & No Win No Fee
What does "No Win No Fee" mean?
No Win No Fee — formally a Conditional Fee Agreement (CFA) — means you pay nothing upfront and nothing for our legal work if your claim is unsuccessful. If we win, an agreed fee is deducted from your compensation. We explain exactly how it works before you sign anything. Read our No Win No Fee guide.
What happens if I lose my claim?
You don't pay our fees. Qualified One-Way Costs Shifting (QOCS) usually protects injured people from paying the other side's legal costs if they lose. It does not apply if a claim is struck out or found to be fundamentally dishonest, and some costs can be taken from compensation you do recover, for example if you turn down an offer you later fail to beat. We arrange After the Event insurance where extra protection is needed.
Is there anything to pay upfront?
No. There are no upfront fees and no hourly rates on a No Win No Fee claim.
Time limits
How long do I have to make a claim?
| Claim type | Usual time limit |
|---|---|
| Personal injury | 3 years from the accident or date of knowledge |
| Medical / dental negligence | 3 years from the negligence or when you became aware of the harm |
| Children | Until their 21st birthday |
What if I'm close to the deadline?
Contact us straight away. Where time is short, we can act quickly to protect your claim.
Compensation & evidence
Can I claim if the accident was partly my fault?
Yes. Your compensation is reduced in proportion to your share of responsibility — known as contributory negligence. If you were found 20% responsible, your award would be reduced by 20%.
How much compensation will I receive?
It depends on the severity of your injury, your loss of earnings and financial impact, and your care needs, treatment costs and long-term effects. Every case is unique — we'll give you an estimate once we've assessed your claim.
What evidence will I need?
Useful evidence includes medical records, accident reports, witness statements, photos, videos or CCTV, and financial records such as proof of lost earnings. Don't worry if you don't have it all — we'll guide you on exactly what's needed and gather most of it for you.
The claims process
Will I have to go to court?
Most claims settle out of court. Only a small percentage go to trial — and if yours does, we'll represent and support you every step of the way.
How long will my claim take?
Simple claims can resolve within a few months. Complex cases — serious injury, medical negligence or birth injury — can take considerably longer. We progress every case as efficiently as possible and negotiate a settlement on your behalf.
Can I switch to NJS Law from another solicitor?
Usually, yes. We'll guide you through the transfer and liaise with your previous firm where needed.
About NJS Law
Is NJS Law regulated?
Yes. NJS Law is authorised and regulated by the Solicitors Regulation Authority under SRA No. 8006550.
Who will handle my claim?
A dedicated specialist who handles your type of claim, supported by the wider team with more than 200 years of combined legal experience (figures verified with NJS Law on 9 November 2026).
I'm an existing client — how do I contact my file handler?
See our existing clients page for the office number and the other ways to reach your file handler.
